PositivePackages
Answers to commonly asked questions
How quickly will my order ship?
Our current processing time is 1-2 business days. This is the time it takes to make each Positive Package. This does not include shipping times (3-5 days).
**Please be aware that delays may occur due to supply chain issues. If this is the case, we will reach out!
Can I purchase products individually?
Yes! Visit www.AKApothakary.com.
Can I make a return or get a refund for myself or someone I gifted a package to?
We do not accept any returns, offer exhanges or provide refunds for any purchases under any circumstances. If you are not satisfied in any way with your Positive Package gift experience, please email us directly at pospack@gmail.com. We will do what we can to ensure that your experience with us is a positive one!
Can I add my creations to a Positive Package?
Yes! We are always looking to create new luxury gift package experiences with curated artisian goodies. We especially love supporting woman owned businesses that make handmade goods that are organic, vegan, cruelty free, locally, sustainably and ethically sourced. CLICK HERE TO APPLY
Do you sell your items wholesale?
Yes - we do! Just click this link to be taken to our wholesale page.
Have a question you don't see listed here?
Please get in touch with us by email at pospacks@gmail.com ~ we want to hear from you!